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Secure case management in the cloud

Rautavaara municipality is pleased with the decision to move the Dynasty information and case management solution to the Microsoft Azure cloud

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Customer story: Rautavaara municipality

Rautavaara is a vibrant municipality that is home to about 1,400 people in the north-eastern part of North Savo, on the border of Kainuu and North Karelia. The municipality has approximately 75 employees in various positions. The local residents and visitors to Rautavaara enjoy beautiful nature and proximity to services.

Rautavaara has been a customer of Innofactor and a user of the Dynasty information and case management solution since 2013. The municipality uses Dynasty for a wide range of purposes, including case and document management, meeting management, and official decisions. Rautavaara municipality sees Dynasty as an easy-to-use case management system that provides effective guidance to the user.

The municipality faced a cyber attack but reacted correctly

Rautavaara faced an unexpected challenge in October 2023 when the municipality's digital services were targeted by a cyber attack. The municipality had prepared for such scenarios by participating in the Digital and Population Data Services Agency's annual Taisto exercises, for example. This enabled Rautavaara to act swiftly and decisively when the cyber attack occurred.

The municipality refused to negotiate with the data hijackers. Instead, they immediately contacted their service providers: Savon ICT-palvelut, National Cyber Security Centre Finland and Innofactor.

Dynasty was migrated to the Microsoft Azure cloud

As the files encrypted by the attackers could no longer be accessed, Innofactor built a new Dynasty environment for the municipality in a matter of days. Future needs were taken into account in setting up the new system, and the system was simultaneously migrated from a physical server to the Microsoft Azure cloud platform.

The data management plan that was lost in the attack was also quickly restored. The municipality's agendas, minutes of meetings and official decisions were installed in the new system piece by piece. The planning of the rebuilding effort between the municipality and Innofactor was seamlessly carried out by means of remote connections.

The cloud platform brings a sense of security

A significant proportion of the municipality's administrative functions take place in the Dynasty case management system, which meant that the efficient rebuilding and security of the system was a very high priority for Rautavaara.

Petra Kajanus, Acting Administrative Director of Rautavaara municipality, is pleased with the cooperation with Innofactor. Migrating to the cloud platform also felt like a natural step in connection with the system's rebuilding.

"Innofactor quickly informed us that the system would be restored swiftly following the cyber attack. Migrating our data to the cloud provides us with greater certainty and a sense of security."

"Innofactor quickly informed us that the system would be restored swiftly following the cyber attack. Migrating our data to the cloud provides us with greater certainty and a sense of security."

Petra Kajanus
Acting Administrative Director
Rautavaara municipality

How it was done

The following solutions and technologies, among others, are a part of of the overall solution delivered to the municipality of Rautavaara:

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