Skip to main content

Innofactor SmartCity Platform

City Data and Service Platform for Building Attractive and Intelligent Digital Cities of the Future

Hero Image

Building an Attractive and Smart Digital City

Creating an attractive and smart city requires city decision-makers to have a shared vision and strategy for the city's development. Most cities and municipalities already have a strategy, but they face various challenges in developing digital services. Based on our experience, an attractive city is built on basic elements valued by all residents, such as:

  • Functional services
  • Meaningful jobs
  • Pleasant living and working environments
  • A vibrant business environment

Innofactor has collaborated with hundreds of Finnish and Nordic municipalities and cities on extensive digitalization projects. Explore our customer stories to learn more.

Common Digitalization Challenges for Cities and Municipalities

Every city and municipality has a different starting point. However, we have identified some common challenges related to digitalization projects while working with various organizations:

  • Existing systems are often fragmented and incompatible.
  • Data is siloed across the organization.
  • There is often overlapping work within and between units.
  • Residents and businesses have to deal with multiple points of contact.

 

Innofactor SmartCity Platform – Modular Data and Service Architecture for Building Smart Cities

The Innofactor SmartCity Platform is a concept that helps cities carry out development projects that support their strategy, building future digital services for residents, employees, and other stakeholders, such as local businesses.

At the core of the SmartCity Platform is a modular city data and service architecture, designed leveraging Innofactor's extensive experience. This architecture is adaptable to typical city processes, such as customer service, zoning, grant management, property management, and maintenance services.

The concept considers all essential aspects for the operation and development of city services:

  • Smart service innovations for residents and businesses
  • Efficient and meaningful work within and between service areas
  • Clear and optimized processes
  • Reliable and scalable technology

Innofactor and the City of Tampere Collaboration

Kimmo Kouhi, IT Manager from the City of Tampere, discusses the collaboration with Innofactor on the smart city project. Due to the project's success, Microsoft selected Innofactor as the 2024 breakthrough partner in Finland.

Smart service innovations for residents and businesses

Efficient and meaningful work within and between service areas

 

Well-understood and optimized processes

 

Modular data and service architecture

 

Reliable and scalable technology

Want to Discuss Smart City Opportunities in More Detail?

Our expert sales team has helped several municipalities and cities digitalize their services. Contact us by phone, email, or by filling out the contact form.

Kari Jokipii

Sales Executive

+35850 441 1041
Contact picture

Explore Our Digitalization Solutions for the Cities, Municipalities and the Public Sector

Shared CRM system provides transparency

City of Tampere

The Microsoft Dynamics 365 CRM system makes cooperation easier for the City of Tampere and its key stakeholders.

Read More

Generative AI Supports ARA’s Customer Service

ARA

A secure Chat GPT solution implemented on the Azure Open AI platform utilizes the organization's own documents.

Read More

Reliable identity and access management with One Identity

Bjørnafjorden

A new identity solution gave Bjørnafjorden control after the municipal merger.

Read More

VDC – secure cloud platform for the University of Tromsø

The University of Tromsø

The Arctic University of Norway (UiT) started a modernization process by moving its IT services to the cloud.

Read More

Innofactor helps Ski Kommune with digital transformation

Ski Kommune

As a central part of the IT Follo-cooperation, Ski Kommune can now easily host both municipality's services and a line of intercommunal companies.

Read More

Innofactor developing new innovations with the City of Espoo

City of Espoo

The City of Espoo is pleased with the digital customer guidance solution at the Iso Omena service hub.

Read More

New intranet brings the City’s employees together

City of Oulu

Microsoft 365-based intranet provides employees an improved solution for team work in the city of Oulu.

Read More

Higher-quality analysis of work ability data with a Power BI solution

Siilinjärvi municipality

A solution implemented for Siilinjärvi municipality in six days is seamlessly integrated with Microsoft Teams.

Read More

An agile low-code solution for soil moisture management

University of Oulu

An application implemented for the University of Oulu leveraged the opportunities presented by low-code development and the results of previous co-operation, which freed up the experts' time for user interface design.

Read More

Leave us your contact details and we'll be in touch!