SmartCity Platform

Building an Attractive and Smart Digital City

Creating an attractive and smart city requires city decision-makers to have a shared vision and strategy for the city's development. Most cities and municipalities already have a strategy, but they face various challenges in developing digital services. Based on our experience, an attractive city is built on basic elements valued by all residents, such as:

Functional services
Meaningful jobs
Pleasant living and working environments
A vibrant business environment

Innofactor has collaborated with hundreds of Finnish and Nordic municipalities and cities on extensive digitalization projects. Explore our customer stories to learn more.

Common Digitalization Challenges for Cities and Municipalities

Every city and municipality has a different starting point. However, we have identified some common challenges related to digitalization projects while working with various organizations:

Existing systems are often fragmented and incompatible.
Data is siloed across the organization.
There is often overlapping work within and between units.
Residents and businesses have to deal with multiple points of contact.

Customer Case: City Of Tampere

Innofactor SmartCity Platform – Modular Data and Service Architecture for Building Smart Cities

The Innofactor SmartCity Platform is a concept that helps cities carry out development projects that support their strategy, building future digital services for residents, employees, and other stakeholders, such as local businesses.

At the core of the SmartCity Platform is a modular city data and service architecture, designed leveraging Innofactor's extensive experience. This architecture is adaptable to typical city processes, such as customer service, zoning, grant management, property management, and maintenance services.

The concept considers all essential aspects for the operation and development of city services:

Smart service innovations for residents and businesses
Efficient and meaningful work within and between service areas
Clear and optimized processes
Reliable and scalable technology

Innofactor and the City of Tampere Collaboration

Kimmo Kouhi, IT Manager from the City of Tampere, discusses the collaboration with Innofactor on the smart city project. Due to the project's success, Microsoft selected Innofactor as the 2024 breakthrough partner in Finland.

Smart service innovations for residents and businesses

Efficient and meaningful work within and between service areas

Well-understood and optimized processes

Modular data and service architecture

Reliable and scalable technology

Want to Discuss Smart City Opportunities in More Detail?

Our expert sales team has helped several municipalities and cities digitalize their services. Contact us by phone, email, or by filling out the contact form.