Smart service innovations for customers and partners
Connected data for AI-powered automation and decision-making
Well-understood and optimized processes
Modular data and service architecture
Innofactor Smart Business Platform
Turn your vision and strategy into measurable business benefits
Building a Smart Business Platform that Delivers Real Results
A smart business platform empowers an organization to successfully execute its business strategy. It is based on a solution architecture that aligns seamlessly with the company's processes and is constructed from relevant solutions in the right sequence, ensuring that each step adds value. While most businesses have a clear strategy, they often encounter challenges in developing digital services that support its execution. Based on our experience, the key success factors in building a winning business platform for SMBs and mid-sized organizations include:
- A clear strategy and prioritized business targets
- Well-defined business processes
- An optimal digital solution architecture that enables effective data utilization
- Leading, scalable, and secure solutions deployed in the correct sequence
Innofactor has collaborated with hundreds of Finnish and Nordic SMBs and mid-sized organizations and cities on extensive digitalization projects. Explore our customer stories to learn more.
Common Digitalization Challenges for Businesses
Every business has a unique starting point. However, we have identified some common challenges related to digitalization projects while working with various organizations:
- Existing systems are often fragmented and incompatible.
- Data is siloed across the organization.
- There is often overlapping work within and between roles and departments.
- Customers and partners have to deal with multiple points of contact.
Innofactor Smart Business Platform – Modular Data and Service Architecture for Building Smart Businesses
The Innofactor SmartBusiness Platform is a concept that helps businesses carry out development projects that support their strategy, building future digital services for employees, customers, and other stakeholders, such as partners and suppliers.
At the core of the SmartBusiness Platform is a modular business data and service architecture, designed leveraging Innofactor's extensive experience. This architecture is adaptable to typical business processes, such as sales, marketing, customer service, supply chain management, and financial operations.
The concept considers all essential aspects for the operation and development of business services:
- Optimal execution of core business processes
- Connected data to enable decision making and effective use of AI
- Smart service innovations for customers and partners
- Automation of manual tasks to reduce lead-times
- Secure, reliable and scalable technology
Innofactor and the City of Tampere Collaboration
Kimmo Kouhi, IT Manager from the City of Tampere, discusses the collaboration with Innofactor on the smart city project. Due to the project's success, Microsoft selected Innofactor as the 2024 breakthrough partner in Finland.
Want to Discuss Smart Business Opportunities in More Detail?
Our expert sales team has helped several SMBs and mid-sized businesses to digitalize their business processes. Contact us by phone, email, or by filling out the contact form.
Aki Sundell
Senior Sales Executive
+358 50 338 7916
aki.sundell@innofactor.com
Explore Our Digitalization Solutions for the Cities, Municipalities and the Public Sector
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